Maintenance & Repair
Following installation, we appreciate that there may be a need for maintenance and repair further down the line. This is why we stay in touch and plan an annual service programme with our customers and be there to keep your heating system running smoothly, supplying you with efficient energy and saving the environment!
Maintenance
These systems do require maintenance to ensure they are running efficiently and at their optimal level! Even after installation we want to ensure that you’re getting the most out of your system.
- Once your system is installed, we keep in touch every 6 month to check that its running smoothy. Unless we hear from you first... but we never expect to and very rarely do!
- Following your first year, we will check up with you annually.
- Heat require minimal maintenance outside of their annual checkup. An annual checkup will follow the manufacturers guidelines.
- We will check things such as, how the system looks visually, thermostat calibration, electrical components and switches, lubrication, motor check, coil temperature check, condenser fan check and a defrost assembly and refrigeration metering check
Repair
If you are concerned about the running of your heat pump and its efficiency, please give us a call and arrange for an engineer to visit.
- During a system inspection we will identify which units need replacing/fixing.
- We work closely with leading manufacturers and are able to order any necessary parts.
- We will quickly be able to quote for the required works and carry out these upon your request.
Looking after your heat pump
You can of course look after your own heat pump, by doing things such as checking for any leakages. Although condensation is common, if you notice any considerable amounts of water or a clear leak then that indicates there is an issue somewhere with your pump.
- Ensure your heat pump is receiving adequate airflow: Heat pumps need their space! Ensure yours is in an area with plenty of breathing room and nothing covering it.
- Clean & change filters: The best way to ensure a long life for your heat pump is to keep it clean, as well as checking and changing the filters as needed.
- Check for snow or ice: During the winter, check your heat pump for any snow or ice build-up, as this can reduce the efficiency of your pump.
- Verify thermostat sensors are working properly: Keeping an eye on the temperature of your heat pump and ensuring the thermostat is accurate is a great way to look after your pump quickly and easily.
Keep your system running smoothly, keep saving money and keep using renewable energy which will benefit our planet!
